Payment Policy

Accepted Payment Methods

We offer the following payment methods:

  • Credit Cards: We accept Visa, MasterCard, American Express, and Discover.
  • Online Payments: We support online payment platforms such as PayPal and Alipay.
  • Bank Transfer: You can choose to make payments via bank transfer. Please contact us for transfer details.

Payment Security

We prioritize the security of your payments. All payment transactions are encrypted, and we do not store your credit card information or payment passwords. We implement a range of security measures to ensure the safety of your payment information, including but not limited to SSL encryption technology and secure payment gateways.

Order and Payment Confirmation

Upon successful payment of your order, you will receive an order confirmation email containing details of your order and payment information. If you do not receive a confirmation email, please check your spam folder or contact our customer service team for assistance.

Refund Policy

We offer a flexible refund policy, with specific refund standards set for different products and services. In general, we aim to process refunds within 7 business days of receiving returned items or canceled orders. Please note that certain special products or services may be subject to specific refund policies; refer to the product page or contact customer service for details.

Payment Issues Resolution

If you encounter any payment-related issues or have any questions, please reach out to our customer service team immediately. We will promptly assist you and resolve any problems you may face.

Contact Information

For further assistance or inquiries, please contact our customer service team:

  • Phone: 1(951)4777803
  • Email: tongrunjack@gmail.com

Operating Hours

Sales Team
Monday to Friday: 9 AM - 7 PM EST
Saturday to Sunday: 9:30 AM - 5 PM EST

Customer Service Team
Monday to Friday: 9 AM - 7 PM EST

Address

4355 E Brickell St, Ontario, CA 91761

Disclaimer

We reserve the right to adjust and modify the payment policy, and any changes will be updated on this page. Therefore, please check this policy regularly to ensure you are aware of the latest payment terms and conditions.